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10 Lessons in Building Your Reputation

by Mari-Lyn on April 15, 2010

in Relationships, Social Media Marketing, Talk of the Town

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Building trust on line. Not only is it about your reputation it’s about branding yourself and your company to the tribe or audience you serve.

1. Publish REAL testimonials and third-party endorsements. Try to always use real names and link to websites where possible. Some sites show images of letters sent by happy customers.

2. Publish case studies about customers you have helped, who use your product, etc.

3. Don’t put down, curse or insult competitors. It’s unprofessional. It is better to offer an objective comparison of competitive services or products.

4. Focus on building your long-term reputation, not on making quick sales.

5. Write articles for humans, not search engines.

6. Make your ‘About Us’ page personal and comprehensive. It plays an important part in making visitors feel comfortable that real people are behind the site.

7. Publish your photo or the photos of the key people involved with the site. Again, this reinforces the fact that there are real people behind the screenshots.

8. Clearly identify who is behind the site. Nothing creates more suspicion than a site that tries to hide the identity of its publishers.

9. On the ‘Contact Us’ page, provide an email form, telephone number, fax and address of the company. In Europe, it is a legal requirement for sites taking funds, but even sites driven by advertising will benefit from openness.

10. Provide a telephone number that people can call and talk to a person.

5 Responses to “10 Lessons in Building Your Reputation”

  1. Always remember that you only can be on the top of the success ladder when you have got proper knowledge and training in the relevant field. We succeeded because we make you succeed. If you also want to be succeeded join us. Our best wishes are always with you.

  2. Sid says:

    you said it right but it takes time to build up a name in market,every one comes with a dream but to do something but not all are successsful in doing so..!!
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  3. Amazing tips , or may I say rules that a good marketeer must follow.
    Yes, we do have to work everyday in our reputation.
    A good reputation is priceless Mary, and please accept me as your new follower :)

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