September 2, 2010
For many independent business owners that seek me out, they are doing an outstanding job operating the business, but lack the knowledge of skills, savvy and experience to get their customers in the door and keep having them coming back. The sad truth is that being good is not good enough anymore. Even the best [...]
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August 26, 2010
Do you know what makes your clients tic? Tic’s definition is: “having regular repeated actions that match; a description of who they are; a label or tag.” If you don’t know what makes your customers tic, you’ll discover that people will expect you to deliver a product or service that you don’t want to do, [...]
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