I help small business owners to solve the puzzle of getting more sales, as easy a pie

Advocating Loyalty.Kindness.Relationships = Brand Awareness

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Latest from the Blog

How’s your customer loyalty?
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How’s your customer loyalty? This helps you to stop to think, “How we can get more readers or surfers to purchase our products and services from our website?” If you only just tweaked a couple of things in what you do, it is more than likely there will be an increase the loyalty of your clients. There are several ways to increase customer loyalty. Below are a few suggestions... read more..

Celebrating World Kindness
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Celebrating world kindness day is Nov 13 every year on this day, by being kind to myself is self-love. Celebrating your life’s adventures even the baby steps of fun, ease and joy will help you to stay grounded. I’ve been rather busy with other things in my life, yet if I pause just to say Thank you, or remember the steps I’ve made then I can say I am... read more..

What does increasing referrals mean to you?
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What does increasing referrals mean to you? Do you have a program or system that helps you get more? Many people will ask on forums the best way to ask for referrals and how do they get them. I see this question all the time. I would say, if you have asked and you still can’t get referrals then ask yourself what am I doing wrong? * Look at... read more..

Does Kindness Really Work?
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Does kindness really work? If you think this is true, then you ought to test it out. A friend of mine Kimberly Wiefling is the author of Scrappy Project Management, published in Japanese, and the executive editor of the whole series of 5 “Scrappy Guides.” Her favorite is Scrappy Women in Business, a collection of the stories of a dozen scrappy businesswomen. She works primarily with globalizing Japanese businesses,... read more..

Strategic Planning
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Strategic Planning for small business owners could also be called strategic marketing. This audio call was created when Bonnie and I created a safe space for small business owners about what is strategic planning and is there a difference in calling them tactics. “What is the balance of where I am going and how am I going to get there.” What was surprising is how many people think planning... read more..

The Worst Advice I’ve Ever Heard About Kindness
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The Worst Advice I’ve Ever Heard About Kindness Is that it doesn’t work and it’s not measurable!! It’s not good for business. Let’s start with measuring of where you are now, take the Kindness Performance Indicator survey. Once you have completed it, take a look at your answers to see how you can improve upon your business. Here’s the KPI for Kindness survey to see where you are at:... read more..