Does kindness really work? If you think this is true, then you ought to test it out. A friend of mine Kimberly Wiefling is the author of Scrappy Project Management, published in Japanese, and the executive editor of the whole series of 5 “Scrappy Guides.” Her favorite is Scrappy Women in Business, a collection of the stories of a dozen scrappy businesswomen. She works primarily with globalizing Japanese businesses,... read more..

The Worst Advice I’ve Ever Heard About Kindness Is that it doesn’t work and it’s not measurable!! It’s not good for business. Let’s start with measuring of where you are now, take the Kindness Performance Indicator survey. Once you have completed it, take a look at your answers to see how you can improve upon your business. Here’s the KPI for Kindness survey to see where you are at:... read more..

Are you using Kindness in your business? The worst advice or suggestions around kindness in the workplace that it doesn’t work. Years ago when I was working with Kindness as a strategy to help businesses to have better relationships with their employees and customers, I was faced with some STRONG opposition. I don’t know of anyone who doesn’t like to be treated with kindness. I always wondered why? Years... read more..