Chief Energizing Officer

Meet Mari-Lyn Harris, here on Heart@Work, I’ve been writing about Relationships, Kindness and Marketing..because relationships matter. It’s about the little things we do for each other, it’s about how we connect with each other, what we stand for, what and how we say things that people get about us. How we show up and what we want other people to know about us.

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Brand your Business with Kindness

Branding is defined as selling an emotional experience, when you use kindness in your business you actually will create economic capital, this is your a simple promise.

Why would you consider using Kindness to brand your business? Rather, than ask why? Why not? Kindness is a self-generated product or service you won’t get the benefit until you use it.

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Latest from the Blog

What makes you referrable?
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What makes you referrable is when you are memorable enough to your customers they feel that you care enough for them = Customer Happiness. How are you getting referrals now? Networking gives us an opportunity to explore, build relationships with people first before trying to do business with them. Not everyone is going to give you a referral or do business with you from the first meeting. You have... read more..

Creating a new you
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Creating a new you is about “Branding U.”Since 2018 is just around the corner, it’s a great time to make a plan in your promotional and marketing efforts. We all know that if you Google Branding, it will tell you it’s about creating your logo to brand your business. In this post I’m going to push it out further. Branding is your signature – what you present. Branding is... read more..

How would you like to have more referrals?
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How would you like to have more referrals? It’s a question that most business owners and sales people would like to have more of. The problem with not having enough referrals is because people aren’t memorable enough or have a “Thank you” system in place. It’s not enough just to say Thank you in an email and think that’s all you need to do. Do you know that most... read more..

Are you missing out of unforeseen opportunities?
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Are you missing out of unforeseen opportunities? Most people miss out on 90% or more of the referrals they could easily have, simply because they don’t have a proven Thank you program. When you learn how to get more referrals with a Thank you system, your customers will appreciate you more. Guaranteed! The other thing about having more referrals is knowing who your customer is. If you say, everyone... read more..

The Business of Kindness
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The business of kindness has been in the news – what does it really mean? For every person, it means something different, especially in business. An act of kindness is a spontaneous gesture of goodwill towards someone or something – our fellow humans, the animal kingdom, and the kingdom of nature. Kind words and deeds come from a state of benevolence, generated by a core response deep within all... read more..

Will your workplace pass the Kindness Test?
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Will your workplace pass the Kindness test? Take the KPI’s survey to find out. From there you can have a Kindness Ambassador work with your department leaders. Get the test here. Kindness is making a come back into businesses, why? If you look at what’s going on in the US with the president what he thinks is ok, he’s been giving people permission to act in anger or discord.... read more..

Got enough referrals?
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Got enough referrals? How would you like more referrals? I ask this question as some people don’t rely on referrals. So many service-based entrepreneurs don’t have a “Thank you” system to keep referrals to keep coming in. What is your 30-second introduction when you go out networking? It’s usually something like this: _____ name _____ company and what services or products I represent. Done. How about if you reframed... read more..