Building a World where Kindness is how we live, work and belong. For purpose-driven Entrepreneurs and Communities, who care.

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What is Relationship Marketing?

What is relationship marketing – you can really grow your business simply developing friendships, by staying in touch with them. It’s a relationship strategy. By working with a Customer Relationship Management or CRM for short. Some people believe it’s only about marketing or only about sales, I believe it’s a part of your whole strategy – as you need to think about what business are you really in? Let me tell you, you are in the people business. Business is circulated through people who like,…

Wake up and Smell the Coffee
Where to Market Your Business Now

Where to market your business is about knowing who your customers is, how you are sharing your content, being of service and developing friendships with people. There is nothing like having information and not sharing it. It reminds me of a guy I knew who would rather peel an orange in his pocket and than share that orange with anyone else. People who say they know some secrets and don’t want to share it — Guess what, the universe gives you ideas and if you…

5 Things You Must Know About Your Customers

5 things your must know about your customers to respect, hear and honor them to have them happy and refer you! Customers need to feel validated, this means they have feelings, opinions and considerations. Whether you like them or not they have them and you really need to respect hear and honor them especially when they are dissatisfied with you. Don’t say whatever or kiss them off. This just shows how you are not validating or respecting them, this doesn’t mean you have to agree…

Carol Deckert
12 Steps to Becoming a Networking SuperStar!

 12 steps to becoming a networking superstar! Carol Deckert is known for her connecting people together and developing relationships with people. About Carol Deckert [bctt tweet=”Many people STILL don’t realize that business networking is all about building relationships. by @Caroldeckert” username=”heartatwork”] Today, I thought it would be appropriate to post a few tips and ask a few questions to get you thinking about how and why you network and how you might be able to more effective and efficient in what you do! As always,…

How to Win Friends and Influence People
How to Introduce Your Business

How to Introduce Your Business in 60 seconds or less. 5 tips in how to create your own introduction when you are out networking and meeting new people. As a small business owner, we have various marketing options to promote our business: advertising, telemarketing, direct mail. But my favorite is definitely networking. First, it is the most low cost marketing tool and second it is a way to build long-term relationships with people. If advertising can give you a great result in one shot, networking…

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