What is relationship management? It’s really about taking care of your relationships. How are you taking care of them, there are great ideas here. I’ve just finished reading “ Delivering Happiness” by Tony Hsieh, I have to say it is a terrific book, I would read it before going to sleep and it keep me reading it until I couldn’t stay awake. There are so many things in the book that I can say Yes! Yes! Yes! He really wrote it with total transparency. I…
Is customer loyalty is it dead? Some people think it’s just meeting the sales quota and don’t worry about having repeat business. What about more referrals? What is customer loyalty? According to a number of strategies to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or surpassed. A typical example of this type of model is:+ Quality of product or service leads to customer satisfaction,+ Which leads to customer loyalty,+ Which leads to profitability.Much what Don…
5 ways to have more referrals. In order to get more business we need to allow the space and time to have more relationships in your business by building your reputation. Build Your Reputation 1st What do I mean by build? We are either busy networking or working or promoting and not taking the time to engage with people having conversations or discussions with people. Ask them how you can support them. Be a giver before expecting them to give to you. For example, one…
6 Ways to Market a Local Business, be strong get sales and brand awareness. Almost like growing a grassroots campaign to grow your business. 1. Local MarketingGoogle places has now been replaced with Google my business. It’s a great place to get your business listed. For example if you are searching for a bakery, you’ll find the ones you are looking for in your local marketplace. The one near you. 2. Be a Good NeighborIn your marketing promotions focus on what you can offer your…
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