It’s the Little Things..

It’s the little things that will set you apart to be remembered and people who are willing to help you. Think about the things you value. It’s just like our relationships we have, it’s the little things that we can do to show that we care, listen, share and be kinder.  Send out your customer a Thank you card. Here’s a heart-warming message.. A few of us girls got together yesterday for a swim … read more..

Are you walking your Talk

Are you walking your Talk, three ideas in how to hire and train your employees. Some employees say that they aren’t be trained properly. Are you having a hard time hiring the kind of people that you want to work with, and do they want to work with you. Here are some suggestions to think about from other business owners. Ruben GarciaIt helps to create an attractive culture that you can communicate to prospective … read more..


I was going to write about Empathy – as I began to do some research into it’s meaning and how it relates to Kindness and it’s effects in the culture. Well I’m going to do a small post as there is so much that I would like to share. Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, i.e., the capacity to place oneself … read more..

14 Tips to Retain Customers

Here are 14 tips of why you want to retain and keep your customers. What are your favorite tips? The costs of getting new customers The decline of revenue The lack of word of mouth for your promotions A lack of referrals Customers are switching to another business because of better customer service A lack of support or help Customers don’t feel appreciated Not a happy place to be – for your customers or … read more..

Customer Appreciation

Customer appreciation is one of the best ways to increase your sales and your referral base. The hearts above my head was about loving and being kind to your customers. In the video I give you a simple idea to get started. You’ll be surprise of the results and responses people will give you. What else about Customer Appreciation can you do? I’ll be giving a Webinar about how to help you to stand … read more..

The Enneagram

The Enneagram is the definitive personality test and self-discovery guide that will empower you to understand yourself and the people you have relationships with. Enneagram comes from a Greek word “ennea” meaning “nine” and grammos, “meaning points” I’ve recently have taken a couple of workshops about what my number is, how I have been relating to people close to me, why, what I do is or is not working. I was curious. What is … read more..

4 Tips for Making Your Customers Special

The 4 tips for making your customers feel special are really simple. Being thoughtful, nice and kind just takes you some time to pay attention. If a celebrity walked into your office, how would you behave? If you are like most people, you would stop, stare and drop what you are doing to pay attention to them. Eager to to serve them. If Halle Berry walking into your restaurant, you would immediately, guide her … read more..

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