14 Tips to Retain Customers

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Here are 14 tips of why you want to retain and keep your customers. What are your favorite tips? The costs of getting new customers The decline of revenue The lack of word of mouth for your promotions A lack of referrals Customers are switching to another business because of better customer service A lack of support or help Customers don’t feel appreciated Not a happy place to be – for your customers or … read more..

Customer Appreciation

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Customer appreciation is one of the best ways to increase your sales and your referral base. The hearts above my head was about loving and being kind to your customers. In the video I give you a simple idea to get started. You’ll be surprise of the results and responses people will give you. What else about Customer Appreciation can you do? I’ll be giving a Webinar about how to help you to stand … read more..

The Enneagram

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The Enneagram is the definitive personality test and self-discovery guide that will empower you to understand yourself and the people you have relationships with. Enneagram comes from a Greek word “ennea” meaning “nine” and grammos, “meaning points” I’ve recently have taken a couple of workshops about what my number is, how I have been relating to people close to me, why, what I do is or is not working. I was curious. What is … read more..

4 Tips for Making Your Customers Special

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The 4 tips for making your customers feel special are really simple. Being thoughtful, nice and kind just takes you some time to pay attention. If a celebrity walked into your office, how would you behave? If you are like most people, you would stop, stare and drop what you are doing to pay attention to them. Eager to to serve them. If Halle Berry walking into your restaurant, you would immediately, guide her … read more..

What kind of touch points are you doing?

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What kind of touch points are you doing, these points or reaching out efforts are about growing your relationships with your current and future customers. The idea of reaching out to them should be more about 80% relationship and 20% marketing and sales. How to you start to create the trust factor in your practice or business? It’s what Josh Turner has written about “The-Trust-Equation-1.” It’s not new material it’s a look at why … read more..

What is Relationship Marketing?

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What is relationship marketing, is a question that has been answered in many ways. Are we marketing our relationships, or are we using this term instead of Appreciation Marketing. I’ve enjoyed reading Carol Deckerts’ Weekly Newsletters about relationship marketing. Quite often I have shared some ideas and parts of them in this blog. The New Year is approaching fast, and that means we will all be setting new business and personal goals for 2019… … read more..

Do you Hate Networking?

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Do you hate networking? Did you know all networking is about meeting people. That’s all. Now if this scares you, you may not be making enough sales. “All good businesses are personal, the best businesses are very personal.” According to Mark Cuban. Are you are making the money you deserve? • Is your business doing as well as it should be? • Do you struggle with using relationships to grow your business? • Do … read more..

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