What kind of touch points are you doing?

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What kind of touch points are you doing, these points or reaching out efforts are about growing your relationships with your current and future customers. The idea of reaching out to them should be more about 80% relationship and 20% marketing and sales. How to you start to create the trust factor in your practice or business? It’s what Josh Turner has written about “The-Trust-Equation-1.” It’s not new material it’s a look at why … read more..

What is Relationship Marketing?

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What is relationship marketing, is a question that has been answered in many ways. Are we marketing our relationships, or are we using this term instead of Appreciation Marketing. I’ve enjoyed reading Carol Deckerts’ Weekly Newsletters about relationship marketing. Quite often I have shared some ideas and parts of them in this blog. The New Year is approaching fast, and that means we will all be setting new business and personal goals for 2019… … read more..

Do you Hate Networking?

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Do you hate networking? Did you know all networking is about meeting people. That’s all. Now if this scares you, you may not be making enough sales. “All good businesses are personal, the best businesses are very personal.” According to Mark Cuban. Are you are making the money you deserve? • Is your business doing as well as it should be? • Do you struggle with using relationships to grow your business? • Do … read more..

How to turn your rolodex into money

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How to turn your rolodex into money, wow you could make a lot of money. The problem is mostly likely you don’t know to get started. The second problem is that is takes a bit of time and effort to create relationships from your contacts which can turn into sales. Getting referrals by having loyal customers needs attention to the details and being creative about it. One thing I’ve noticed in the marketing space … read more..

How to build strong relationships

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How to build strong relationships with your customers. Here are some great answers from other business owners, just like you. Rick Sax from Credit Repair Law Firm Chartered Well, we have found over our 15 years that there are several minor things that go a long way. Customer service, 1st you need to actually listen and let them tell you their pain, only then will you build trust. Answer their calls and let them know that … read more..

These 12 ways can help you to leave a lasting impression

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These 12 ways can help you to leave a lasting impression. People are buying trust and you are selling trust.  Be prepared to make a good first impression, your success rate will go way up. 1. Motto, “Never talk too much, and listen carefully” is the key!  If you talk lot sends the signal to your company, prospect or client that they are unimportant and that you aren’t interested in them or their needs. … read more..

Why saying Thank you isn’t enough

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Why saying Thank you isn’t enough. It’s simply because of all the noise that is out there. You need a plan. The plan: Why do so many business owners not value customer engagement and relationship marketing?. And even fewer truly commit to building engagement and loyalty, customer by customer by customer. But a company of any size can build true financial success and stability through customer loyalty. Businesses with loyal customers grow faster than … read more..

Are you listening?

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Are you listening? How are you branding your business with your customers. It’s an interesting view point of why your customers may not be returning to you. * 60% of new customers do not come back after the first visit. Why? Poor Engagement * 80% of those customers will return if listened to, offered quality service and incentives. You must have good engagement with your customers and continue to give them a reason to … read more..

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