What is customer appreciation? It’s one of the best ways to increase sales and referral base. Keeping your clients so that they don’t want go to the competition
The hearts above my head was about loving and being kind to your customers. In this video I give you a simple idea to get started. You’ll be surprise of the results and responses people will give you.
Mark S. A. Smith, a co-author of three books in the “Guerrilla Marketing” series, discuss ways by which entrepreneurs can make their business “competition proof.” While many business owners cite “price” as the primary reason customers defect to the competition, it’s really about how business owners create value and deliver products in a way that customers refuse to buy from anyone else, regardless of price.
Mark shared some ideas of keeping your clients so that they don’t go to the competition things like:
▪ Make it convenient for you clients to buy from you and think of you
▪ Location – this is important if you offer a location based business
▪ The experience that you can and do deliver
▪ Are you fun to deal with?
▪ Are you nice to people?
▪ Know your clients/customers preferences.
What are you going to do to make sure that your new year is the best that it can be? How are you going to capitalize on the New Economy and be Competition Proof?
Pay it Forward
The next step is to educate your customer. The most dangerous thing to your competitor is a customer who’s educated. Transfer what you’ve learned to your customer. Also share your story of how and why you got into business, if this will educate your client/customer.
“It’s the vibration of true love, that feeling of being in love. Love and appreciation are identical vibrations. It’s about being who you are. Feeling good. When you focus on what you want your life to be, you will come closer to appreciation. Appreciation is that tuned-in, tapped-into and turned-on feeling.”
If you are in a similar situation, start surrendering of what you don’t have control of. Get into the place of hope and start appreciating all the you have. Even if it is just that potato that you have in kitchen. Or appreciate that one customer that you have.
If you have any ideas or suggestions that you want to share about how Customer Appreciation has worked for you, either leave a comment below, or you can drop me a line.
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