5 big reasons why you are losing customers. This message will give you a clue to why you are losing or not gaining customers and what you can do about it.
Why should you care?
You have a decline of revenue
No one is talking about you or giving you referrals
Your customers are leaving you for better service somewhere else
Your customers don’t feel appreciated
You haven’t formally created a plan to keep your customers and turn them into guests
You keep advertising and haven’t recouped your costs
You’ve spent too much time getting new customers and have been taking your current customers for granted.