When you are growing your relationship capital, you want to design a strategy to have more friends, colleagues and customers. Here are six ways you can start designing your plan.… read more..
Is Social Media Making us UnSocial? Now that we have unlimited apps, tools a variety of platforms to use to reach people how often to you actually engage with someone for a conversation. Recently, I have been calling the people I am connected with on LinkedIn and Facebook. I have been getting a number of surprising responses, like: “What do you want?” or “dead silence” or some are even grateful that I took the … read more..
What is relationship management? It’s really about taking care of your relationships. How are you taking care of them, there are great ideas here. I’ve just finished reading “ Delivering Happiness” by Tony Hsieh, I have to say it is a terrific book, I would read it before going to sleep and it keep me reading it until I couldn’t stay awake. There are so many things in the book that I can say … read more..
It seems when it comes to customer loyalty is it dead? Some people think it’s just meeting the sales quota and don’t worry about having repeat business. What is customer loyalty? According to a number of strategies to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or surpassed. A typical example of this type of model is: + Quality of product or service leads to … read more..
5 ways to have more referrals. In order to get more business we need to allow the space and time to have more relationships in your business by building your reputation. Build Your Reputation 1st What do I mean by allow? We are either busy networking or working or promoting and not taking the time to engage with people having conversations or discussions with people. For example, one of the groups on LinkedIn that … read more..
How to turn your rolodex into money, wow you could make a lot of money. The problem is likely you don’t know how to do it, this page will tell you how. The second problem is that is takes a bit of time and effort to create relationships from your contacts which can turn into money. Getting referrals by having loyal customers needs attention to the details and being creative about it. One thing … read more..
What makes you referrable is when you are memorable enough to your customers they feel that you care enough for them = Customer Happiness. How are you getting referrals now? Networking gives us an opportunity to explore, build relationships with people first before trying to do business with them. Not everyone is going to give you a referral or do business with you from the first meeting. You have to build and develop those … read more..
How would you like to have more referrals? It’s a question that most business owners and sales people would like to have more of. The problem with not having enough referrals is because people aren’t memorable enough or have a “Thank you” system in place. It’s not enough just to say Thank you in an email and think that’s all you need to do. Do you know that most people miss out on 90% … read more..