6 Ways to Retain Your Customers
Posted in kindness, Relationships
What is Customer Retention? Maybe the question ought to be why do your readers and customers stay with you? … read more..
Are You Losing Customers?
Posted in Relationships
The real simple way to measure is how many did you have last year over this current year or count every six months. Why or why not are they returning?… read more..
14 Ways to Grow Your List with a CTA
Posted in Uncategorized
CTA are using ways to convert your visitors, readers, fans to op-tin to your newsletter or get a FREE report or gift. It’s a way to grow your list.… read more..
What is Relationship Marketing?
Posted in Relationships
I believe it’s a part of your whole strategy – as you need to think about what business are you really in? Let me tell you, you are in the people business.… read more..
Where to Market Your Business
Posted in Uncategorized
This post is about Got Content? Publish it and I tell you where to go. Be an authority.… read more..
5 Things You Must Know About Your Customers
Posted in Relationships
Customer retention is very important in business. A strong relationship with the customer and continues throughout the entire lifetime of a relationship… read more..
Capturing Attention in Your Marketing
Capturing attention in your marketing is about using videos, to reach more people according to Anita Campbell and David Langton. There are several reasons..as Anita Campbell and David Langton have said in their new book “It’s Visual.” Most people learn and retain when it’s visual. And it can boost your business. I was fortunate to receive a copy of their book in my mail box, totally a surprise. They share in their book powerful … read more..
12 Steps to Becoming a Networking SuperStar!
Posted in Relationships
Many people STILL don’t realize that business networking is all about building relationships. Today, I thought it would be appropriate to post a few tips… read more..
Overcoming your Prospecting Fears Forever
Overcoming your prospecting fears forever. This blog post is brought to you by Bonnie Gortier a Wealth & Health Coach. One of the biggest challenges when joining a network marketing company is to find people to join your business opportunity. As your own boss you recognize why selling, sponsoring, and attending training are necessary. If you just stay the course you will be able to sponsor many of the people you meet at group … read more..
How to Introduce Your Business
Posted in Relationships
An effective elevator pitch makes a lasting impression, demonstrates your professionalism and allows you to position yourself with your target customers… read more..
How to Take on a Season of Change?
Posted in Uncategorized
Call it fall or autumn; it’s a season that somehow easily conjures up change with all the seasonal images, feelings, sounds and tastes. You can’t deny the change. … read more..
How to Create a Customer-Centric Culture
Posted in Uncategorized
Creating a Customer-centric Culture has never been more important in business, than it is today. In this economy and era of incredible competition, … read more..
Friendly Building Blocks for the Internet
Posted in Relationships
For some people it’s skydiving and for others it’s the Internet!! Yes, the good old internet with it’s ability to reek havoc within the technology challenged.… read more..
How to Get More Sales
Posted in Inbound Marketing, Relationships
Your customers want to have a long term relationship with you. They want more than just what product or services you are offering, they want to be delighted… read more..
How to Get More Customers
Posted in Inbound Marketing, Relationships
How to get more customers starts by converting your leads into sales. Unfortunately, inquiries soon they become cold and the person on the other end feels rejected and goes somewhere else. Say someone fills out a form from your website and requests more information? A member of your team, sends out a brochure or refers them to a part of your website to get more information. Then what? How many times has someone from … read more..
12 Ways to be Happier
Posted in kindness, Relationships
Many of us including myself we go through times when they are tough emotionally and challenging. The key thing that I have found is just to be kinder to myself.… read more..
Relationship Marketing & Social Media
Posted in Uncategorized
Social Media and Kindness blends very well with Relationship Marketing, which became a natural fit for me.… read more..
How to Grow a Business with Loyalty
Posted in Relationships
Many people have found by having a loyalty program has enhanced their business growth. here’s five types of programs you can offer.… read more..
What’s the Difference Between Customer Service and Retention?
Posted in Relationships, Blog
What’s the difference between customer service and retention? A big difference, one your customers return the other one they don’t. This subject came up when a gal was sharing me her experiences while she was in Sedona, for a weekend getaway, some good ones and some not so good. I decided to take my relationship marketing services to a narrower niche of customer retention, particularly businesses in Hospitality. As I was talking to Margo, … read more..
10 Relationship Tips to Keep Your Customer Happy
Posted in Relationships
Do your customers/clients little favors – it will build goodwill and trust for a continued long-term relationship with you.… read more..
Re: Post Take the Business Ethics Pledge
Posted in Relationships
I pledge to support the “triple bottom line” of environmental, social, and financial responsibility and share this pledge with my colleagues..… read more..
How to Get Social Media Marketing Working For You
Posted in Uncategorized
You definitely need a map to why you want to use social media, this is why you need a plan or strategy to follow along to keep you focused.… read more..
How to Follow-up from Networking
Posted in Relationships
how many times people fail to follow up after meeting someone at a networking event. This has amazed me too! I do follow-up even if it is just a quick Thank you.… read more..
How to Get More Customers for Artists
Posted in Uncategorized
You need to refine your business in how it is going to fit into your customers’ mind, to get more customers… read more..
What is Relationship Marketing?
Posted in Inbound Marketing, Relationships
Relationship Marketing goes beyond customer service..it’s how you will retain the customer over the long haul or the lifetime of your business.… read more..
How to Boost Your Sales
Posted in Uncategorized
Do you find that people give you excuses not to buy from you? My question is what are you doing to market yourself?… read more..
10 Ways to Get Attention
Posted in Relationships
When you’ve learned the Trust Agents secrets, your words can carry more power and more weight than any PR firm or big corporate marketing department.… read more..
What is a Social Circle?
Posted in Relationships
There are a few different kinds.. Marketing, Social, Tribes, Mastermind groups and the like. They are usually groups, where people are in action, they help each other, support each other and sometimes there is a leader that guides them along.… read more..
PR with Shel Horowitz
Posted in The Marketing Group
On July 12th, I did an interview with Shel about some Guerilla Marketing tactics, getting some ideas from him about getting PR … read more..
How to be a Successful Networker Online
Posted in Social Media Marketing
Here are 17 ways of how to be a successful networker online. If you are involved in business, then you know that networking is essential for your success. With websites like Linkedin, Facebook, Ning and other services it is easier than ever to network online. Unfortunately, most people don’t network. Here are some quick and easy tips to ensure successful networking online. 1) Your number one goal is to get your suspects to look … read more..
20 Relationship Marketing Tips
Posted in Relationships
Nurture your relationships as it may take anywhere from 3 months to one year to finalize a partnership… read more..
How to have a High Performing Business
Posted in Relationships
Just like peeling an onion, as leaders address the pressing issues, other issues will surface. With a new understanding of the drivers of health we can ensure that our employees perform at higher levels.… read more..
Relationship Marketing Tools
Posted in Relationships
My favorite Relationship market tools. to help you to be of service to your clients, referral partners, JV partners, the people you are close to… read more..
Rethinking the Rules of Reciprocity = Why Help People?
Posted in Uncategorized
The more you provide great content of how to’s with your marketing messages you will then have growth. Invest more time in conversations with people, in communities where you hang out… read more..
How are You Marketing You?
Posted in Relationships
Marketing isn’t just about using social media, it’s also how you show up networking or doing a one on one call with someone. If you don’t know them personally, if they are strangers to you, people still deserve your kindness.… read more..
Empower Your Marketing Mindset
Posted in Relationships
To empower your marketing mindset “Learn to love Marketing.” Yep, write out affirmations “I Love Marketing” “I Love Communicating” I Love to learn.” You get the idea – You’ll need a mindset to carry out your marketing, this will help you to advance your business and have customers which equal to being profitable. The kind of things that I find I am really into is using different forms or ways to communicate, to help … read more..
Enlightened Givers
Posted in Relationships
They love to give, they would rather say YES than NO! Their money, referrals are given knowing that it will make a difference for someone, it may even change someone’s life.… read more..
15 Ways to Retain Your Customers
Posted in Relationships
Here are 10 ways to retain your customers, whether it is Business to Business or Business to Consumer, it is all the same. 1. Figure out the the lifetime value of your customer you ought to offer incentive packages to retain them. Often a customer is 20x more valuable than a new customer, considering the cost of acquiring new customers. The lifetime of a customer can vary, like Lexus might be $600,000; Taco Bell … read more..
My Networking Angels
Posted in Relationships, Talk of the Town
These are people who have made a difference for me and we quite often exchange referrals, offer support and help me. By all means contact them, if you think they can help you.… read more..
10 Top Tips in Having More Relationships
Posted in Relationships
Here’s 10 top tips in having more relationships that can be abundant in networking buddies or referral buddies. Here are some tips in how you can begin to attract more relationships, these people will help you bring more wealth and abundance into your business. 1. Create a Networking mindset When you focus on creating more of what kind of relationships you want your openness will allow more people to be attracted to you. You … read more..
How to Automate Your Social Media
Posted in Uncategorized
How to automate your social media, here are 9 ways in which you can get started. You don’t want do this for everything otherwise you will lose the connection to your audience. A word about automating your campaigns, particular Twitter, is eventually you will lose your client base. Social Media is about engagement and connecting with people, by having conversations with them. The tools I really like using are: Tweet Feed.com, if you partner … read more..
Are You Stuck in Your Business?
Posted in Uncategorized
If you aren’t working your business or you are stuck, ask for help. You are responsible for getting customers, into your business. Whatever vehicle you choose to use, you need to be accountable be a leader in your own company.… read more..
20 Reasons Why Your Marketing Sucks
Posted in Uncategorized
Many times we don’t know why our marketing isn’t working for us, I came up with 20 reasons why your marketing sucks. 1. You don’t know who your customer is or who buys your product or services. Just because your product could be used by several people, the more you narrow down your niche/audience the more successful you will be. 2. You don’t the value you offering your customer. This is a challenge when … read more..
How to Manifest
Posted in kindness, Relationships
Manifesting relationships, money and a happy life, there are many ways and many teachers available to learn from. These are just a few of my own ideas and what I have learned.… read more..
Inbound Marketing Builds Relationships
Posted in Relationships
We are about Relationship Marketing..if you would like to contribute an article or share your own experience in developing relationships. I would love to hear from you. Our stories that we share will make a difference to someone else.… read more..
How to Create Your Own Social Circle
Posted in Relationships
By creating a culture for the greater good in working with people you can have the best relationships in your business. It’s nice when people appreciate what you do for them. It’s also a feel good when you know this.… read more..
How to Get More Quality Customers
Posted in Relationships
How to get more quality customers has been written about so much that I wonder if we have become blind to the idea of doing out of the box tactics or strategies. We tend to listen to many experts in giving us advice how to do this. I like using crowd-source ideas, by listening to what other business people are saying and doing. The challenge for most of us is that when we are … read more..
How to Develop a Referral Plan
Posted in Marketing, Relationships
You can choose important principles to guide your client’s relationships. Principles that will help you make firm commitments to your clients.… read more..
Shortage of Customers? 4 Ways to Get More
Do you have a shortage of customers? Here’s 4 ways to get more. Too often we get caught up in how we’ve always done things, because that’s how we’ve always done them. It’s important to get new ideas from other people and find different ways to help us bring in sales. Many years ago, I learned this lesson of not MARKETING. I would get clients and then forget about doing my MARKETING. Without MARKETING, … read more..
Creating a Nurturing Drip Campaign
Posted in Relationships
Creating a nurturing drip campaign is important to your customers. Your audience will love you for this..growing better relationships for your business Using drip campaigns on a consistent basis this is usually used to nurture your leads. Most often your messages are delivered via e-mail because of a short-term around. Each of your messages are sent out in a campaign to build upon each message. It encourages a specific action that you want the … read more..
Are You Listening?
Posted in Relationships
Are you Listening to your audience, if not you are missing out on the conversations you need to pay attention to. For example I was speaking to a gal about what she does and how she is trying to help small business owners..(I was where she is many years ago) and what I found is, that she wants to provide a solution to them that she thinks they need. Well, they may need it, … read more..
What Kind of Gifts of Generosity do You Offer?
Posted in Relationships
It all means to provide heart felt experiences within your business and in your community at large. Have you ever experienced simple kindness from a stranger, from someone at work and been touched in some way that you say to your self, WOW! That was really nice.… read more..
The Complainers
Posted in Relationships
There are four categories or types of people you can plan for in advance. People expect to be treated with respect no matter how outrageous their complaints were, sometimes a simple “I am sorry” is all it takes… read more..
Customer Retention
Posted in Relationships
This is meant to help you to understand what customer retention is and what to plan for. There are four different kinds of ways your customer is attached to you or attracted to you.… read more..
How to Generate More.. Relationships
Posted in Relationships
How to generate more, customers, fans, visitors, and leads that will turn into better, friendly long term relationships. HubSpot they have developed a concept of Inbound Marketing, it is without using advertising, direct marketing, cold calls, ads in the newspapers and on TV. This type of marketing tends to be stale and ineffective. When did you last respond to an ad from your local paper? You might of called them to ask for more … read more..
Building Collaborative Relationships
Posted in Relationships
Building collaborative relationships are when two or more people come together to work together to realize the shared goals. This is more than the intersection of common goals seen in co-operative ventures, but a deep, collective, determination to reach an identical objective. Most collaboration requires leadership, although the form of leadership can be social within a decentralized and people who advocate or will support a principle. In particular, teams that work collaboratively can obtain … read more..
Shifting to Collaboration
Posted in Uncategorized
We need to shift our mind-set, by shifting to collaboration. Are you ready to grow exponentially? Are you feeling overwhelmed, not leaving enough time for you for you to enjoy your life? You know who you are, ready, willing and want to grow to the next level. How do you do this when you are already so busy? It’s called collaborating. We need to shift our mind-set, shift of how we are doing things, … read more..
Relationships: The Party Principle
Posted in Relationships, Shifting, Social Media Marketing
Please DO my social Media Marketing survey click here. If you haven’t figured it out by now Social Media is about relationships. So many people seem to think that the more connections you have then it’s about calling this social proof. I don’t agree simply because you can have many followers, if they aren’t willing to share information or promote you or even ask you how they can help you or collaborate with you … read more..
Marketing: Social Media Survey
Posted in Collaboration, Shifting, Social Media Marketing
In order to serve you better, I want to find out what is working for you and what is not. When Michael A. Stelzner wrote a white paper about Social Media Marketing in 2009, much has changed since then. I have also changed what I write about on Heart@Work as well. This is simply because I am more passionate about relationships, growing a community and helping people to do this, since it really what … read more..
Marketing: Finding Your Niche
Posted in Social Good, Social Media Marketing
What I got out of this book was, once you understand your archetypes, then you will naturally find your audience and what you need to be doing.… read more..
5 Simple Steps to be the Best Networker
Posted in Inbound Marketing, Relationships
This is about developing relationships with people. Start by having conversations with people. Make calls and just find out what they do and if there is anything that you can help with with?… read more..
Benefits of Marketing Your Blog
Posted in Collaboration, Social Media Marketing
Advantages of Blog Content Contributions From Sales Perspective Posted by Pamela Seiple We’ve compiled a list of advantages: 1. Drives More Content: More contributors means more people to create content, which is a good thing because research has shown that keeping your blog fresh by publishing content regularly leads to better blogging success. 2. Divides Responsibility: More contributors also means the responsibility of producing a steady stream of new content can be divided among … read more..
Happy Valentines Day!
Posted in Collaboration, Relationships
Valentines day is tomorrow Feb 14, which also Kindness week begins. I have created a video message for you. At the end of this video, it would be nice if you would take the time out to reach out to your connections by calling them. Even if it is only to re-introduce yourself and by asking them what they need help in. When they ask for help be sure to follow up with them, … read more..
What is a Fan?
Posted in Relationships
Leaders are scarce, why? Fearful of speaking up, afraid the discomfort of leading. Is this because most people are so used to be managed or told what to do. As a leader, it takes gumption, bravery and generosity by sharing rather than telling.… read more..
Competition Proof Your Business
Posted in Relationships, Social Media Marketing
How to create value and deliver products in a way that customers refuse to from anyone else, regardless of price.… read more..
Client Appreciation Marketing
Posted in Relationships, Talk of the Town
Appreciation is an investment to those who you value. Your benefactors will feel appreciated and will support you in being successful. This marketing strategy is the easiest to implement with great results, especially on a limited budget.… read more..
How to Add Value to Your Relationships
Posted in Relationships
How to add value to your relationships. Part of the value you add is when you know your persona of your customer. This part of the process in any business on or off line connections, customers, clients or buyers is so key..yet so many people that I have spoken to want to avoid it. Why? When it will make it so much easier for you and you’ll save a lot of time. This works … read more..
What’s the Role of Appreciation?
Posted in Relationships, Shifting
It’s the vibration of true love, that feeling of being in love. Love and appreciation are identical vibrations. It’s about being who you are. Feeling good. When you focus on what you want your life to be, you will come closer to appreciation. Appreciation is that tuned-in, tapped-into and turned-on feeling.
… read more..
Seth Godin: Create a Movement
Posted in Blaze your own Trail, Collaboration, Relationships, Social Good
Find something you are passionate about, invite people around you to join you. Not everyone will accept your invite, however they may know someone who would want to join your movement. Just keep being engaged. … read more..
6 Ways to Show Your Appreciation
Posted in Relationships
Here are six ways to show your appreciation, the Where Magazine, and got the idea of a Tipping Guide for people who may have helped you in your business. One of my collaborative partners Carol Deckert is now introducing people as she is known as a Connector. She introduced me to a couple of people who she values and thought we could all work together. Great idea Carol! Sometimes we just need ideas to … read more..
23 Things We Love About our Discussions on Linkedin
Posted in Relationships
So why do we engage with groups on Linkedin, whether they are open or closed. I came up with 23 benefits why we Love our discussions in our groups. If you think of anything else you would like to add, please do so by leaving a comment. Thanks!… read more..
Online marketing isn’t for the faint of heart
Posted in Marketing, Relationships
Online marketing isn’t for the faint of heart it goes from a puzzle to an action plan. It’s a simple list of tasks to do until new habits are formed. The goal : · To notice the best in people and give recognition. · Give a hand to someone in need. · Listen to what people are saying about your specialty, brand, product or service. · Make an invitation to try or learn more … read more..
Secrets in Keeping Clients
Posted in Inbound Marketing, Talk of the Town
How High Is Your Loyalty Factor? Originally posted on December 8, 2007 How often do we stop to think, “How we can get more loyal clients/customers to buy our products and services?” I am sure many times. If you only just tweaked a couple of things in what you do, it is more than likely there will be an increase in the loyalty of your clients. There are several ways to increase customer loyalty. … read more..
How to Get Your Social Circle Network to Work
Posted in Relationships
Let’s focus on how to get your social circle network to work for you. Just Do It! When we all do this, then all of our dreams, goals and manifestations will show up. How many invites have you gotten to join other people on various networks? If you don’t they seem to think that you don’t care about them. Or they take it personally. I made a decision that if I can’t participate by … read more..
6 Top Ways to Grow Business Relationships
Posted in Relationships
Unleash your business by finding some secret tips in how you too can grow your business through relationships. Even participate in the Self Improvement Giveaway… read more..
Want Do You Want?
Posted in Shifting, Talk of the Town
This was a wonderful reminder as I was reading Jerry & Ester Hicks book on Joyous Beginnings. Making a decision or giving conscious deliberate thought to which you want puts yourself in a position of being a selective sifter. By making decision of what you want, you will automatically shift through the data of words, information that comes to you. You’ll receive more that which you want not what you don’t want. Wouldn’t you … read more..
A Heartfelt Christmas Story
Posted in kindness
This heartfelt Christmas story was submitted by Lynn Miller. I felt it was a great way to wish you a happy season for 2010. The old man sat in his gas station on a cold Christmas Eve. He hadn’t been anywhere in years since his wife had passed away. It was just another day to him. He didn’t hate Christmas, just couldn’t find a reason to celebrate. He was sitting there looking at the … read more..
The Happiness Show
Posted in Relationships, Shifting, Social Good, Talk of the Town
How to Use an AutoResponder
Posted in Uncategorized
This is your guide of how to use an autoresponder. AutoResponders are powerful tools. AutoResponders are powerful tools. Successful online marketers use them to automate repetitive sales tasks, build and manage multiple prospect lists, and send out regular articles, updates, and announcements. More than providing an automated response to an inquiry, AutoResponders can be your own automated sales force working online 24 hours a day, 7 days a week. Used properly, AutoResponders can automate … read more..
Is Silence Killing Your Business?
Posted in Relationships
It’s amazingly easy how Appreciation Marketing will work for you. Silence is a killer. If you aren’t paying attention to the people you care about, your competition will. Appreciation always wins! Go out and get noticed!… read more..