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Refund Policy

Refund policy for”HeartatWork LLC ” we are committed to your satisfaction and for you to be a happy customer.

If you have purchased digital/hard goods/subscription from HeartatWork LLC and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refunds of Hard Goods, like books:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting mari-lyn@heartatworkonline.org
  2. Request of refund must be made within 30 days of the original purchase date
  3. Hard goods must be returned to HeartatWork LLC immediately, according to the instructions you will receive once contacting mari-lyn@heartatworkonline.org as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in HeartatWork LLC sole, reasonable discretion.

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on https://heartatworkonline.org

  • If you got a gift from us, keep it. It’s from us to you.

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  • Refund must be requested in writing by contacting news@heartatworkonline.org
  • Request to discontinue your subscriptions,  must be made within 30 days of the next payment date.

HeartatWork LLC is committed to its clients/customers and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. 

Please contact HeartatWork LLC at news@heartatworkonline.org for any questions related to our policy, or simply to let us know how we can help.  View our other policies.

HeartatWork LLC

39270 Paseo Padre Pky #648, Fremont

CA, USA 94538