30+ Ways Not to Lose Your Customers by using videos as your format to reach to them. 1. Deliver personal messages via e-mail 2. Create thank you or welcome messages for Twitter, Facebook, Linkedin or any other social network you belong to 3. Send Love messages to your friends and family (mine love getting them) 4. Use videos instead of using text newsletters 5. Send out a Thank you for being a customer 6. … read more..