How to build strong relationships with your customers. Here are some great answers from other business owners, just like you. Rick Sax from Credit Repair Law Firm Chartered Well, we have found over our 15 years that there are several minor things that go a long way. Customer service, 1st you need to actually listen and let them tell you their pain, only then will you build trust. Answer their calls and let them know that … read more..
These 12 ways can help you to leave a lasting impression. People are buying trust and you are selling trust. Be prepared to make a good first impression, your success rate will go way up. 1. Motto, “Never talk too much, and listen carefully” is the key! If you talk lot sends the signal to your company, prospect or client that they are unimportant and that you aren’t interested in them or their needs. … read more..
Why saying Thank you isn’t enough. It’s simply because of all the noise that is out there. You need a plan. The plan: Why do so many business owners not value customer engagement and relationship marketing?. And even fewer truly commit to building engagement and loyalty, customer by customer by customer. But a company of any size can build true financial success and stability through customer loyalty. Businesses with loyal customers grow faster than … read more..
Are you listening? How are you branding your business with your customers. It’s an interesting view point of why your customers may not be returning to you. * 60% of new customers do not come back after the first visit. Why? Poor Engagement * 80% of those customers will return if listened to, offered quality service and incentives. You must have good engagement with your customers and continue to give them a reason to … read more..
8 tips building trust in relationships. Learning from our mistakes about not having trust in your relationships are usually are our biggest insights and breakthroughs. I’ve been reading the Speed of Trust by Stephen Covey Jr. It’s been quite insightful and a reminder as I think about what role do I or have I played in my relationships with people and myself about Trust. I am just sharing tips on better ways to communicate … read more..
What is relationship marketing, most times people are confused what Relationship Marketing really is. Relationship marketing, in a sense, is all about connections and maintaining relationships. The challenge for some of us to describe what relationship marketing is to break-down what it isn’t vs what it is. Here’s what I came up with: Wayne Hurlbert says, “Relationship marketing and relationship building with blogs has long been considered a major reason for starting and maintaining … read more..
Here are 10 lessons in setting your policies of writing and how you are going to operate your business blog. 1. Provide Web addresses linked from the website domain, not addresses from free webmail services such as Hotmail and Gmail. 2. Don’t lie to make money. The most common way is to write a glowing report about a product or service to earn affiliate revenues. It is very short-sighted to lie to visitors to … read more..
What’s in a Thank you? Why is saying “Thank you” the hardest words to say. All it is, is about showing your appreciation, that you care, showing how nice you are. If this isn’t you, this won’t apply to you. There are several ways we can say Thank you, give a gift, a smile, a ride home for someone, pick them up, it’s the little things that count. Here are a few ways to … read more..