How to Grow Relationships on LinkedIn

Do you expect to have a conversation with every invitation?
How to Win Friends and Influence People

How to Win friends and Influence people, a book review of Dale Carnegie’s communication programs based on Carnegie’s teachings used worldwide. The Dale Carnegie Course is a program for businesses based on Carnegie’s teachings used worldwide. It was founded in 1912 and is represented in more than 75 countries. More than 8 million people have completed […]
Insider Secrets for Customer Service

Insider Secrets for Customer Service, works like this. If Johnny Depp walked into your workplace today, how would you behave? If you’re like most people, you’d drop whatever you were doing and approach him, smiling, ready and eager to serve him. If Halle Berry walked into your restaurant, you’d immediately escort her to the best […]
What Makes a Good Referral Partner?

What makes a good referral partner? We all have our needs and requests of people to be great referral partners, it’s all based on core principles and preferences You know sometimes it’s just hard to really define that certain category of whom we want more referrals from or who we want to work with. Here’s […]
The Complainers

The complainers, are one of four categories or types of personalities that you can plan in advance in creating your customer retention action plan. Passives – They are likely to do nothing, they often think the consequences aren’t worth the time and effort. What are passive customers? Glad you asked In all customer populations there […]
Who Would You Prefer to Connect With?

Who would you prefer to connect with? Are you someone people would like to connect with? This article isn’t just about your social networks, it’s also about what kind of people, personalities would you lie to be connected with? Just as you are navigating on line on the Social platforms, it’s important to build trust […]